Kay Homes was founded over 20 years ago by brothers Bill and Chuck Kuenzig. Their business philosophy for building homes was twofold: to build homes as if they were going to live in them and to treat customers and subcontractors as they would like to be treated. It is this commitment to honest, personalized relationships that is responsible for Kay Homes' superior reputation in residential construction throughout a five-country area East of Cleveland.

All successful relationships in business and in life are based on developing mutual trust. A home buyer needs to know that their builder has the integrity to do what they say they are going to do and that the builder is delivering value for each dollar invested in their home.

At Kay Homes, creating quality and delivering value starts with subcontractors who are carefully screened for the quality of their effort and their dedication to maintaining the good name of Kay Homes. Each home is assigned a qualified project supervisor who has been trained to deliver the same high level of quality to all Kay Homes. Our sales staff is trained to be helpful and informative both before and after the signing of the sales contract.

Because Kay Homes is a "Custom Builder", each home is custom designed to meet the individual wants, needs, and desires of the buyer. The buyer is assisted with all selections by the Salesperson, a Selection Coordinator, and/or a Decorator. Guidance is provided to help the buyer in selecting the right mortgage instrument with the right mortgage lender, based on the varying investment goals of each buyer. Because of Kay Homes' financial stability, we are able to offer construction loan alternatives not available from most builders.

After closing, customer satisfaction is maintained by our skilled service department.

The value of a Kay Home begins with the people employed to deliver quality to each Kay Home and ends with the commitment of the owners to provide personalized service to each Kay Home buyer. President Bill Kuenzig has over 30 years of production experience in residential construction and has personally trained all of the project supervisors. Bill will personally meet with you before, during, and after the construction of your home to ensure your satisfaction. Chuck Kuenzig worked for a mortgage banker while studying for his MBA and is a past President of the Cleveland Building Industry Association. By remaining active in the industry, Chuck is able to provide each Kay Home buyer with more accurate and up-to-date mortgage information.

Bill and Chuck grew up in the building industry, working in many of the building trades while in high school and college. The biggest lesson learned in all those years was that in order to develop a superior product, you must put forth a superior effort. That is why Bill and Chuck both have their home phone numbers on their business cards. Day or night, they are dedicated to keeping their buyers informed and satisfied.

If you are considering building a new home, stop by a Kay Homes subdivision and talk to the people who can really tell you about value - current Kay Home owners. At Kay Homes, we believe custom means built to order.